95ph Privacy Policy

1Introduction

This Privacy Policy describes how 95ph ("the Platform", "we", "us") collects, uses, stores, and protects the personal information of players and visitors ("you") who access the platform at 95ph.vu. By registering an account or using any service on the platform, you acknowledge that you have read and understood this policy.

This policy applies to all personal data collected through the website, the 95ph mobile app, and any communications between you and the platform's support team. It should be read alongside the Terms and Conditions, which govern the overall use of the platform.

2Information We Collect

95ph collects personal information when you register an account, verify your identity, make a deposit or withdrawal, contact support, or use any feature of the platform. The types of information collected include:

2.1 Registration Information

When you create a 95ph account, you provide your full name, date of birth, mobile number, and email address. This information is used to set up and identify your account and to send you account-related communications such as deposit confirmations and security alerts.

2.2 Identity Verification (KYC) Documents

To comply with identity verification requirements, 95ph may ask you to submit a government-issued photo ID (such as a Philippine passport, SSS ID, PhilSys ID, or driver's licence) and a proof of address. These documents are reviewed by the platform's verification team and stored securely. They are not shared with third parties beyond what is required for verification and compliance purposes.

2.3 Financial and Transaction Data

When you make a deposit or withdrawal in PHP, 95ph records transaction details including the payment method used, the amount, the date and time, and the transaction reference number. GCash, Maya, and bank transfer details provided during a transaction are handled in accordance with the security standards of the respective payment provider. 95ph does not store full payment account credentials on its own servers.

2.4 Device and Usage Data

95ph automatically collects technical data when you access the platform, including your IP address, device type, operating system, browser type, and session activity such as pages visited, games played, and bets placed. This data is used to maintain platform security, detect fraud, improve user experience, and generate aggregate analytics.

2.5 Communications Data

If you contact 95ph support via live chat or email, we retain records of those conversations. This helps us provide consistent service, resolve disputes, and improve support quality over time.

3How We Use Your Information

Personal data collected by 95ph is used for the following purposes:

Purpose	Data Used
Account creation and management	Name, mobile number, email, date of birth
Identity verification (KYC)	Government ID, proof of address
Processing deposits and withdrawals in PHP	Transaction data, payment method reference
Fraud detection and platform security	IP address, device data, session activity
Customer support and dispute resolution	Communications data, account history
Responsible gaming monitoring	Play patterns, deposit frequency, session data
Platform improvement and analytics	Aggregated and anonymised usage data
Account notifications and updates	Mobile number, email address

95ph does not use your personal data to serve you third-party advertising, nor do we share your data with advertisers or data brokers.

4Sharing of Personal Data

95ph shares personal data only where it is necessary to operate the platform or comply with legal obligations. The categories of recipients are:

• Payment processors: GCash, Maya, InstaPay, and bank transfer providers receive the minimum data required to process your PHP transactions. Each operates under its own privacy framework.
• Identity verification services: If third-party KYC tools are used to verify your documents, only the necessary data is shared with those providers under confidentiality agreements.
• Technology and infrastructure providers: Cloud hosting, security, and analytics services that support the operation of the platform may process data on our behalf under data processing agreements.
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory direction, 95ph may disclose personal data to the relevant authorities.

95ph does not sell your personal data to third parties. Any third-party service provider that processes data on our behalf is required to handle it securely and use it only for the specified purpose.

5Cookies and Tracking

95ph uses cookies and similar technologies to maintain your session, remember your preferences, and understand how the platform is used. Cookies are small text files stored on your device by your browser.

5.1 Types of Cookies Used

• Essential cookies: Required for the platform to function — including session management, login state, and security tokens. These cannot be disabled without affecting your ability to use the platform.
• Functional cookies: Remember your language preference, layout settings, and other user experience choices across visits.
• Analytics cookies: Collect aggregated, anonymised data about how players navigate the platform. This helps us identify and fix usability issues and improve content.

You can manage or disable non-essential cookies through your browser settings. Note that disabling essential cookies may prevent certain platform features from working correctly.

6Data Retention

95ph retains personal data for as long as your account is active and for a defined period after account closure, as required to meet legal, regulatory, and dispute resolution obligations. The general retention principles are:

• Account and identity data is retained for the duration of the account and for a defined period after closure to address any post-closure disputes or compliance requirements.
• Transaction records are retained for the period required under applicable financial and anti-money laundering regulations.
• Support communications are retained for a reasonable period to allow for follow-up and quality review.
• Device and session logs used for fraud detection are retained for a shorter rolling period and then purged or anonymised.

When data is no longer required, it is securely deleted or irreversibly anonymised so it can no longer be linked to any individual player.

7Your Data Rights

As a player, you have rights over the personal data 95ph holds about you. These include:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to correction: If any data we hold is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: In certain circumstances, you can request that we delete your personal data. This right may be limited where retention is required for legal compliance.
• Right to restrict processing: You can ask us to pause processing of your data while a correction or objection request is being reviewed.
• Right to object: You can object to processing based on legitimate interests, including direct communications from 95ph.
• Right to data portability: Where technically feasible, you can request a structured export of your personal data.

8Security Measures

95ph implements technical and organisational measures to protect personal data against unauthorised access, loss, alteration, and disclosure. These include SSL/TLS encryption for data in transit, access controls limiting staff access to personal data on a need-to-know basis, regular security monitoring of platform infrastructure, and secure handling procedures for KYC documents.

While 95ph takes security seriously, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password, do not share your OTP with anyone, and log out from shared devices after each session. If you suspect your account has been compromised, contact support immediately.

9Minors and Age Verification

95ph is strictly for adults aged 21 and above. The platform does not knowingly collect personal data from anyone under 21. Age verification is part of the account registration and KYC process. If we become aware that a minor has provided personal data through the platform, that account will be suspended and the data will be deleted. If you are a parent or guardian and believe a minor has registered an account, please contact support at [email protected] immediately.

10Changes to This Policy

95ph may update this Privacy Policy from time to time to reflect changes in platform features, data practices, or applicable requirements. When material changes are made, the updated policy will be published on this page with a revised effective date. For significant changes, we may also notify registered players by email or through an in-platform message. Continued use of the platform after the revised policy takes effect constitutes acceptance of the updated terms.

If you have any questions about this Privacy Policy or how your data is handled, you can contact the 95ph support team through live chat or at [email protected].